In case you get a warning, it means that the temperature is lower than the optimal temperature range. The device can still be used but its accuracy might not be as precise.
In case you get an error, it mean that the temperature is lower than the operating temperature range. The device cannot be used in these conditions.
It is advisable to use the device with the optimal temperature range for best results.The ambient temperature range is 5-45 degree Celcius.
If the problem occurs within this range then contact our support team at support@janacare.com. Please attach a screenshot of the error to the email.