Jana Care

Diabetes FAQ 0

Type 1 Diabetes 0

Type 2 Diabetes 0

Diet & Exercise 0

Menopause 0

Gestational Diabetes 0

Driving & Travelling 0

General FAQs 3

• What are the best practices to follow while pricking?
• How do I put lancet in a lancing device?
• For how many tests can we use one lancet?

Aina Device 5

• Do you have any approvals for the Aina Device?
• What is the ambient operating temperature for the Aina Device?
• How do I insert and replace battery in the Aina Device?
• What precautions should I take to keep the device in good condition?
• What precautions should I take to keep the device in good condition?

Aina Glucose Test 7

• For how many tests will one Aina Glucose Test Strip last?
• What is the range of values that the Aina Glucose Device can detect?
• Once the Aina Glucose Strips vial is opened, for how long can I use them?
• How accurate is the Aina Glucose Test and Device?
• What is the reference instrument and method used for glucose?

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Aina HbA1c Test 3

• What is the range of values that the Aina HbA1c Device can detect?
• What is the reference instrument and method used for HbA1c?
• How much blood sample is required for one HbA1c test?

Important Instructions 7

• The Aina HbA1c Test Strips should not be put in the ice box - Click to see the image.
• The ice box should not be left open - Click to see the image.
• Do not answer phone calls while the test is in progress - Click to see the image.
• Ensure that you have the Glucose and HbA1c adapter - Click to see the image.
• Sync all the screened patients' data in 'History' when you have access to internet - Click to see the image.

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Facing issues with the Aina Device? 0

Introduction 2

• What is Aina?
• How do I set up the Aina device on my phone?

Sign up, Log in & Log out 0

Manage your account 0

Using Habits 0

Buddy 0

Coach Messages 0

Upgrade 0

Data Security 0

Help 0

Reports 0

Introduction 2

• What is there inside the Aina box?
• How do I use Aina?

Strips 6

• What precautions should I take while storing the strips?
• Can I buy new strips from another brand? Will they work with AINA?
• Where can I buy new strips?
• What is the life of a strip once it has been taken out of the box?
• How much will the strips cost?

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Using the Device 14

• How do I launch the Aina App?
• How do I confirm strip container code?
• What kind of battery does the Aina device require?
• Where should I plug the Aina device on my smartphone?
• How can I remove strip safely from device?

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Pricking your finger 3

• What precautions should I take while pricking?
• How do I put lancet in a lancing device?
• For how many tests can we use 1 lancet?

Cleaning and Caring of the Aina Device 3

• What precautions do I have to take to keep the device in good condition?
• How do I clean the device? Which parts of the device should I clean?
• What do I do if water enters into the Aina device?

Readings 2

• How can I view my previous readings?
• Can I change my previous readings or their timings?

Help 6

• Where can I find a manual to read before using the device?
• How to go to Help?
• How do I check meter and strip accuracy?
• While clicking on "Next", the device shows an error message. What do I do?
• What should I do if the Aina gets uninstalled by mistake?

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Troubleshooting 18

• Was enough blood applied?
• "Ambient temperature out of range. Please move to warmer area and try again"
• "Ambient temperature out of range. Please move to a cooler area and try again"
• Invalid Code Error
• No Internet Connection Warning

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